PRIVACY POLICY

At Mindful Runner, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your information when you interact with our website, coaching services, mobile communications, and related platforms.

Effective Date: 1 April 2025

Mindful Runner is a South Africa-based endurance coaching company delivering training plans, strength programs, and mindfulness content for trail and ultra runners. We operate through this website, third-party services like TrainingPeaks and Zlaant, and communication platforms such as email and SMS. 

We collect the following personal information when you engage with our services: 

  • Contact Information: Name, email address, and mobile number
  • Biometric & Training Info: Height, weight, fitness level, and training history (via TrainingPeaks or Zlaant)
  • Account & Payment Data: If you purchase a subscription, WooCommerce may store billing or transactional info securely through our payment provider (we do not store your credit card details)
  • Website & Communication Data: Pages visited, click behavior, email interactions, and SMS engagement

We use your information to: 

  • Provide and personalise your training/coaching experience
  • Deliver updates, newsletters, and relevant content via email or SMS (via Omnisend)
  • Respond to your queries or support requests
  • Improve our services, website, and offerings
  • Notify you about workshops, races, or offers that may interest you (you can opt out at any time)

Your data is stored securely through trusted third-party services including: 

  • TrainingPeaks: For training plan delivery and athlete data
  • Zlaant: For strength, rehab, and conditioning programs
  • Omnisend: For email and SMS communication
  • WooCommerce: For purchases and subscription management

 

All platforms use secure, encrypted connections and comply with global data protection standards. We never sell your data. 

When you subscribe to our newsletter or sign up for a coaching plan, you may receive: 

  • Emails with training advice, event updates, and service announcements
  • SMS reminders or alerts for time-sensitive updates (optional)

You can unsubscribe or opt-out from any communication at any time by clicking the “unsubscribe” link in emails or replying STOP to SMS. 

You may: 

  • Request a copy of the personal data we hold about you
  • Ask us to update or delete your information
  • Withdraw consent at any time

Please contact us at: admin@mindfulrunner.co.za for any privacy-related inquiries. 

Our website uses cookies to improve your browsing experience and collect usage statistics. You may disable cookies in your browser settings if preferred. 

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date. Your continued use of our site and services means you accept the revised terms. 

For questions about this Privacy Policy or your personal data, please contact: 

Mindful Runner 

Email: admin@mindfulrunner.co.za 

Website : https://stagging.mindfulrunner.co.za 

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